Terms & Conditions

Last updated: January 2026

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website, mobile applications, or services operated by Acnolgen Industries Pty Ltd ("us", "we", "our", or the "Company").

1. Acceptance of Terms

By accessing or using our website, mobile applications, or services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

These Terms apply to all visitors, users, and others who access or use our services, including:

  • Our website at www.acnolgen.com
  • Mobile applications developed and published by Acnolgen Industries
  • Software development and consulting services
  • Any related services, features, content, or applications

2. Description of Services

Acnolgen Industries provides custom software development, solutions architecture, system design, mobile application development, cloud solutions, and technical consulting services. Our services are subject to the specific terms outlined in individual service agreements or contracts.

3. User Accounts

3.1 Account Creation

Some of our services may require you to create an account. When creating an account, you must:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe:

  • Violates these Terms or any applicable laws
  • Is harmful to other users, us, or third parties
  • Involves fraudulent or illegal activity

4. Mobile Application Terms

4.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use our mobile applications for your personal, non-commercial purposes on devices that you own or control.

4.2 Restrictions

You agree not to:

  • Copy, modify, or distribute the application
  • Reverse engineer, decompile, or disassemble the application
  • Remove any proprietary notices or labels
  • Use the application for any illegal purpose
  • Transfer your rights to the application to any third party
  • Use the application to transmit malware or harmful code

4.3 App Store Terms

If you downloaded our application from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and Acnolgen Industries, not Apple
  • Apple has no obligation to provide maintenance or support services
  • Apple is not responsible for any product warranties
  • Apple is not responsible for addressing any claims related to the application
  • Apple and its subsidiaries are third-party beneficiaries of these Terms

4.4 In-App Purchases

Some applications may offer in-app purchases. All purchases are final and non-refundable, except as required by applicable law. Refund requests for purchases made through the App Store must be submitted directly to Apple.

4.5 Subscriptions

If an application offers subscription services:

  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period
  • You can manage and cancel subscriptions in your device's account settings
  • Any unused portion of a free trial period will be forfeited upon purchasing a subscription

5. Intellectual Property

5.1 Our Intellectual Property

The services, including all content, features, and functionality (including but not limited to information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Acnolgen Industries, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display such content solely for the purpose of providing our services.

5.3 Feedback

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without any obligation to you.

6. Prohibited Uses

You agree not to use our services:

  • In any way that violates any applicable law or regulation
  • To exploit, harm, or attempt to exploit or harm minors
  • To send advertising or promotional material without our consent
  • To impersonate any person or entity
  • To engage in any conduct that restricts anyone's use of the services
  • To introduce viruses or other malicious code
  • To attempt to gain unauthorized access to our systems
  • To interfere with the proper working of our services
  • To collect user information without consent

7. Service Agreements and Custom Development

Custom software development and consulting services are governed by separate service agreements. These Terms supplement any such agreements. In case of conflict, the specific service agreement takes precedence.

For custom development projects:

  • Scope, timeline, and deliverables will be defined in a separate statement of work
  • Payment terms will be specified in the service agreement
  • Intellectual property ownership will be determined by the service agreement
  • Confidentiality obligations apply as specified in the agreement

8. Payment Terms

For services requiring payment:

  • All fees are quoted in the agreed upon currency unless otherwise specified
  • Payment terms are net 14 days from invoice date unless otherwise agreed
  • Late payments may incur interest at the rate of 1.5% per month
  • We reserve the right to suspend services for overdue accounts

9. Disclaimers

9.1 "As Is" Basis

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 No Guarantee

We do not guarantee that:

  • The services will be uninterrupted, secure, or error-free
  • Results obtained from using the services will be accurate or reliable
  • Any errors in the services will be corrected
  • The services will meet your specific requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • IN NO EVENT SHALL ACNOLGEN INDUSTRIES, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100 AUD), WHICHEVER IS GREATER
  • THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS

11. Indemnification

You agree to defend, indemnify, and hold harmless Acnolgen Industries and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of any third-party rights
  • Your content or data submitted through our services

12. Third-Party Services

Our services may contain links to or integrate with third-party websites, services, or applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of such third-party services.

13. Modifications to Services

We reserve the right to:

  • Modify or discontinue any part of our services at any time
  • Change pricing with reasonable notice
  • Update these Terms at any time by posting the revised version on our website

Your continued use of the services after any changes constitutes acceptance of the new Terms.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:

  • Your right to use the services will immediately cease
  • We may delete your account and associated data
  • Provisions that by their nature should survive termination shall survive

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in New South Wales, Australia.

16. Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved through:

  • First, good faith negotiations between the parties
  • If negotiations fail, mediation in accordance with the mediation rules of the Law Society of New South Wales
  • If mediation fails, the dispute may be submitted to binding arbitration or court proceedings

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Acnolgen Industries regarding your use of our services and supersede all prior agreements and understandings.

19. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Acnolgen Industries.

20. Contact Information

If you have any questions about these Terms, please contact us:

Acnolgen Industries Pty Ltd
Email: support@acnolgen.com